Testimonials
Management Training | Fully Tailored Online Programmes | Management are saying | Participants are saying
Management Training
"Our entire management team across all our sales channels participated in learning the management methods of Mastering Sales. Previously we had each channel operating independently and the results were varying from under performance to just meeting sales goals. Applying the methodology across the team provided us with a common culture in the business and developed a very tight knit group of managers. Their dedication to implementation was impressive as they understood clearly the priorities and how to drive their individual sales teams. The impact on our 150+ strong sales team was significant as the managers became before focused on coaching and guiding them to a well defined sales plan. We were able to recover all the previous losses in the first few months and the deliver on our stretch budgets for the year for all sales channels." Jurlique International
"After intensive training and reinforcement of Mastering Sales we have been able to reverse a 13 year down trend and now leading the nation in growth with increase margins. We have achieved the largest single upwards shift in market share in 12 months (non-acquisition) in the organizations 160 year history from a start point of 47% market share. We have seen a 17% increase in profit in a declining and stagnant commodity market. The skills of our staff have increased significantly to achieving a closing rate of 80% of our proposals and our customers have become salespeople for us. Staff confidence and morale is high. Our managers are leading the change against the old culture that was entrenched for many years and we have reclaimed a significant number of lost accounts. The combined dedication to the methodologies and system has delivered results." Elders Wool Division
"You can sum up the Mastering Sales methodology in one word "Accountability". The sales team were not initially comfortable with the requirement to be responsible for budgets, activity levels and overall professionalism but as they worked through the training their confidence increased as they learnt how to deliver the results. The company culture was well embedded into the business with many long term employees however with the support and focus on both management and the team we saw positive changes within weeks. Over a four month period we realized an increase in sales of 40% which we have been able to sustain and the team are continuing to improve all the time. It really challenges your thinking and how you go about managing a sales division - but it works." Hawker Richardson
"Our managers were experienced in our industry and very challenged to take new approaches to the market however our sales results were well below our required levels. After careful investigation of our business and people, Mastering Sales developed a programme that focused our managers back on the core requirements for their business and people reporting to them. We created a new culture across the entire management team including non-sales managers attending so they could also support the new culture. The results were seen immediately in each business as people applied the methodologies and we continued the focus on the requirements. The measurement system definitely made a huge different in allowing us to view the behavioral changes and improvement in the individuals reporting to each manager. The results were immediate and have been sustained for many months. We are now exceeding our goals and the team morale is very high." Interim Technologies
"We organized and ran management training for our senior managers and was highly effective in focusing on business skills and management techniques necessary for a large group of sales people in an extremely fast paced industry. We now have a strong close knit group of managers who are focused on coaching their teams and driving sales results." Telecell Mobile Communications
"We embarked on training with our managers through the Mastering Sales methodologies and it is outstanding. Its well thought out, practical and focuses the managers on what they should be doing in their roles. It has a tremendous impact on our business. We have also educated our sales people through the selling methodologies and even though they were a team that received a high level of training this has really impacted them. Again its practical and it works in the field. Thanks for everything and we continue to embrace and use what we have learnt." Canberra FM Radio
"We want to thank you for the training in the past year and it has had a major impact on our business, the sales people and the managers. We have implemented the Mastering Sales strategies and are achieving our goals. In hindsight, we have learnt how far off track some of sales people were by not being managed correctly. I was always of the general opinion most had lost focus and the training has allowed us to refocus them. The culture of the organization was necessary and although the pain was sometimes challenging the gain has definitely been worth it." AEG Appliances
"It was great to have a management programme that was focused on practical solutions in a competitive environment instead of text book theory. There was a high level of content that directly assisted our business and the level of discussion made the programme even greater. A great choice of venue also was enjoyed!" Luna Nameplate Industries
"Our business had been floundering and we needed to get focused on increasing sales and customer loyalty. As a business in the highly competitive conferencing and wedding reception arena we were challenged to find the right blend of selling to achieve our goals. Mastering Sales was tailored to our business and we have realized sales increases from $325K to $1.6m in just 10 months - and our customers are becoming our greatest sellers with a high level of referrals. This works !" Western Port Marina Conference Centre
"To anyone prepared to truly participant in the discussions and activities, the Mastering Sales management methodology is of immense benefit. It helped to crystallize the confusing array of information into a solid plan for the development of the sales team and the individual into maximizing their potential. This has been extremely beneficial for us all and we have a cohesive team working across the business which is something we lacked for many years." Consolidated Paper Industries
Fully Tailored Online Programmes
M2 - Customized Online Training - Australia
"With the opening of an entire new sales channel it was important that we had the ability to support the immediate ramp-up of new hires and meet our targets. Using the Mastering SalesTM System and working with our top performing sellers, they developed a fully customized online training and support information for new hires which enables us to individually train each person and provide the support needed for them to excel in the field. The system had the ability to support us hiring across the nation and immediately commence new agents without the traditional resource requirements. They added considerable knowledge to our processes to allow us to continue our BRW Top 100 Fastest Growing status and return strong shareholder value."
Just Water - Customized Online Training - New Zealand
"When we were looking to expand into a new country, we contacted Sales Focus International who we had contact with in the past. They developed for us a fully customised online training programme specifically to our business requirements that provided us with fast hire and training capability to meet our ambitious growth targets. This has assisted us in developing a consistent communication and branding in the market to enable us realistically achieve market leader status in another country."CGU Insurance - Customized Online training - Australia
"When we looked at the training requirements for our national sales team in the premium funding division, we looked for a solution that was not only going to meet the needs on the day but support us in the future with new hires coming into the business due to our on-going expansion. We needed the training to be focused on the individual to ensure they were appropriately coached.
Sales Focus International-Mastering SalesTM presented us with a unique concept in online training where a programme could be developed that was totally related to our business and incorporated terminology that was specifically relevant to our people. Certainly it is the most customised programme we have ever experienced in training. The programme has the ability to be answered on an individual basis where each person is developed in their skills and provided the opportunity to think through the process, apply the information and then translate it to the market.
On completion of the programme we installed Mastering KnowledgeTM to reinforce the programme and other relevant industry information an on-going basis. This has certainly been one of the most successful training processes we have used and continues to support our team. A great investment and asset for the business."
Forbo Nairn - UK
"With a large team of sales people being faced with changing markets, we looked for a sales training programme that would provide the team with current selling requirements and be completely relevant to our market. Importantly we needed a company that could work with us over a period of time and not just present a traditional 3 day course.
Our team is required to sell directly and through influencing parties such as architects and we needed a programme that demonstrated that flexibility. We also required on-going training for new hires as our team expanded. Our team worked through the programme and enjoyed the individual coaching that comes through the homework phases of the programme. It certainly assisted in transitioning the information to the marketplace and how they were interacting with the customers.
Our company has enjoyed over 25% growth each year for the past few years and Mastering SalesTM has certainly contributed to that growth. We continue to use Sales Focus International in other divisions and countries of our business and have been a catalyst in achieving cultural change in one specific division."
PCS - Thailand
"Our sister company embarked on a customised online training programme that we were extremely impressed with. After discussing our unique requirements and in particular the need for a multi-lingual training deployment, Mastering SalesTM and Sales Focus International developed a fully customized programme that has been extremely well accepted across the team. The results speak for themselves with individuals excelling in their roles.
The programme development phase was well supported with both remote and on-site support ensuring that all systems integrated and operated smoothly across the many different platforms within our business. Definitely a good investment for our business."
What management Are Saying
"This is great - I get to keep an eye on what is happening with my team and work with them without having to sit in the room" Dixon Valve
"I can see my team's strengths and weaknesses and know how to work with them after the course - this is great" Wickliffe
"The ease of starting up new hires is great - we don't have to wait for courses to come around. It's there ready on demand and it keeps the culture in our business." Forbo Floorcoverings
"Its there on demand - and you are part of the learning process It really builds the teams confidence and the overall customer experience" Twin Agencies
"Our team travels extensively around the world - but they can still log on and all be on the same page of how we sell as a business" High Modulus
"We no longer endure the problems of trying to organise training. An email and our national team is up and running and we are all part of the same learning experience with individual feedback. This is the only way to do training in this modern era - OCS
"I was surprised at the high level of customisation to our industry and business and customers. This is high impact training that really gets the participant thinking and changing how they operate in the market" Ausco Building Systems
What participants are saying
"I think that it has helped me to win business in an increasingly competitive environment." RF Industries
"I have been in sales for 25 years but this course taught me some new methods for today's market. I opened up a $200,000 opportunity that would never have happened before" Dixon Valve
"I used to sign sales averaging $30-$40K. Straight after the Mastering Sales course, I secured a sale for $1 million which normally I would have missed. The success continues and I'm a massive 40% over budget. The methodologies really work !" Southcorp Technology Systems
"My appointments increased by about 30% and I've new opportuntiies that were previously out of my reach. I've secured new accounts and continue to work the new opportunities. The Mastering Sales really does assist in expanding your business." People in Computers
"This has really got us reworking how we operate with our distributors and everyone is benefiting. It has had an immediate positive impact on both theirs and our business". Gardner Denver
"Some of the new dealers from cold calling have placed orders and some smaller dealers have increased number & frequency of orders. Our bigger dealers continue to grow". Digga Australia
"It's taken our sales people from reps to business partners with their customers. This programme has supported our culture and business growth to achieve an overall 10 times the size we were only a few years ago." Twin Agencies
"I have been in sales management for many years but this programme put a whole new spin on how we look at delivering results with our team." Carter Holt Harvey
"This programme has really made me stop and think about what I do and say with customers. I am more organised, focused and certainly able to develop sales opportunities to fruition that would never have happened in the past." Megara
"My confidence level is through the roof. I know what to do, when I need to be doing it and I'm finding out new things about my customers I had no idea about." High Modulus
"If I had just had the team do the sales planning module I would have said we had gained a lot. The whole programme has redefined sales and how we work with our customers and new business." Forbo
"It has changed my view of what is required as a Sales Engineer and I now can see the balance between product knowledge and selling capability." Hi Tech Metrology
"I was sceptical about yet another sales course - but wow, this is the first course I have done that really made sense and immediately impacted my results. I am working the sales plan and life is easier and sales are up" River Sands
"I have got an opportunity to sell a customer a container of product I didn't know they wanted before I started this course, so that is $10,000 just from one customer." Stoneworld Method
"I have only just started in a sales role and this has certainly lined up the ducks for me on what I need to be doing - my first appointment and I got a really good sale - thanks so much !" Netcomm